Supporting and helping
Supporting and helping
14 messages to convey to a victim of intimate partner violence
Safety planning : the empowerment power tool
During my relationship, I was very affected by the situation. I had horrible nightmares, insomnia, panic attacks, I felt empty, exhausted and depressed all the time. I consulted with therapists and many other professionals but I didn't tell them about the violence... I was ashamed and I wasn't really sure if it was violence anyway. Eventually, I received a "psychiatric" diagnosis. When my ex found out, he started calling me «mentally ill» in front of everyone, including the children AND the social and legal workers who were in the file at the time of our separation. He used this diagnosis to portray me as unstable and it worked. That label hurt me a lot. Today, I know that I was wounded by the violence and not really «sick».
Woman | Survivor | 51 years old
When I tried to leave the first time, he threatened to reveal sensitive information he had about me to my relatives. I had confided to him that I had been sexually assaulted by one of my brothers when I was young and that I was still affected by that experience today. He told me that he was going to tell my parents, now aging and both of them having serious health problems. I was flabbergasted... and basically frozen in the relationship. I broke up with him only a few years later, after both my parents had died.
Woman | Survivor | 56 years old
While we were together, if I disciplined our child, he would intervene over me to say things like «don't listen to her, she doesn't know what she's talking about». After our separation, he would tell him about our fights and denigrate me to my son. As a result, it was my son himself who told the social worker and other professionals (including a judge) that I was unreliable and that I didn't know how to take care of him...
Woman | Survivor | 40 years old
Frequently asked questions
The Tools section of this website contains numerous articles as well as intervention tools and testimonials from victims, family members and interveners. We invite you to explore this section to learn more about the issue and the best way to help those who are confronted with it.
The workers at SOS violence conjugale have various kinds of training related to social studies and community work (social work, psychology, sociology, etc.) and are specialized in supporting victims of violence and post-traumatic stress. SOS violence conjugale is fortunate in having an extremely stable team. Many of them have been with us for over 10 years, and some, for over 25 years. In addition to their extensive training and experience, SOS Violence conjugale workers are women who are very concerned about the issues and the difficulties facing victims of conjugal violence and are committed to helping every caller. Every situation is unique and every call is important to us.
If you want to join our team, are completely (or almost) bilingual and live in the Montreal area, feel free to send us your resume at email@example.com.
No. SOS violence conjugale provides support, information and referrals to anyone concerned about the issue of conjugal violence. It serves victims as well as their children, loved ones, workers who are supporting victims and individuals who want to stop using violence in their intimate relationship.
SOS violence conjugale is a non-profit organization whose mission is to contribute to the safety and recovery of victims of intimate partner violence throughout Quebec by offering a free, bilingual, anonymous and confidential referral service. It is available 24 hours a day, seven days a week, that the population of Quebec can reach in crisis situations or to gain access to information, support or shelter services.
SOS violence conjugale is available by phone, by chat, by text message and by e-mail.
By telephone at 1-800-363-9010 or 514-873-9010, 24 hours a day, 7 days a week.
By chat on this website, from 2:30 p.m. to 10:00 p.m., Monday to Friday.
By text message at 438-601-1211, from 2:30 pm to 10 pm, Monday to Friday.
By email at firstname.lastname@example.org. You will receive a response within 24 hours.
Victims of intimate partner violence often first call us when they are confused about what is happening in their relationship and are in need of support in validating their perception of the situation and in assessing the issues at stake, in order to make informed decisions concerning their relationship. They also often call when they feel unsafe and need access to a safe space in a shelter, to ensure their safety and that of their children. They may also need medical care for injuries or stress-related health problems, help to manage the consequences of violence on their psychological well-being and that of their children, or support to reconstruct their social support network. Victims may also need accompaniment through legal procedures, help in finding housing, childcare, a job, access to foodbanks, etc.
Many resources are available to answer those needs. Intimate partner violence shelters throughout Quebec provide a safe place for victims and their children, as well as specialized individual or group support for residents and non-residents. Second-stage shelters provides housing to victims who are still in danger well after separating from a violent partner. CAVACs (victims assistance centres) provide information and support for victims of crime. Public safety can also help ensure the safety of victims in times of crisis or after. Women's centres promote and defend women's rights, provide counselling and support and help to break isolation. CLSCs provide services in the areas of physical and psychological health. IVAC provides compensation for crime victims and access to various resources to ensure their safety and recovery.
Numerous resources, in various categories, are available throughout Québec. SOS violence conjugale serves as a gateway to all services to simplify the conjugal violence referral process.
Of course! Our services are also offered to workers who have victims of intimate partner violence in their clientele. We frequently receive requests from psycho-social counsellors and therapists, police officers, nurses, doctors, etc. to whom we offer intervention support and help in finding resources (housing or other) for their clients.
SOS violence conjugale also offers many tools for awareness, training and intervention in the area of intimate partner violence. To learn about all that we can offer, explore the Tools section of this website.