Declaration of services
The mission of SOS violence conjugale is to contribute to the safety of victims of intimate partner violence and to the reduction of violence and its consequences by offering services to victims and to all persons affected by intimate partner violence.
SOS violence conjugale offers information, prevention and referal services Services are offered to victims of intimate partner violence (current or past), victims of post-separation violence and their allies. They are accessible via a 24/7 telephone referral line, as well as by email, chat and text message. Unfortunately, written services are not yet available at all times, but those who use them are invited to contact us by phone when the service is not available.
Outreach and information services are available through our social networks as well as our websites (www.cestpasviolent.com and www.sosviolenceconjugale.ca).
SOS violence conjugale is committed to providing bilingual (French and English), anonymous and confidential services to anyone concerned by a situation of intimate partner violence.
All complaints regarding SOS's services should be sent by email to the attention of Cassandra Jeanty at firstname.lastname@example.org, specifying the date and time of the event as well as a summary of the facts (what happened, what you were asking for, what the worker told you, what is a problem for you in the situation, etc.). SOS will then notify the person by email of the outcome of their complaint within 10 business days.
The administration can be reached by phone at 514-728-0023, by email at email@example.com and by mail at PO Box 55, Station C, Montreal, Quebec H2L 4J7. For help by phone, the emergency and referral line is accessible at 1 800 363-9010 and text message are available at 438 601-1211.
35 years on the frontline
SOS violence conjugale was established in 1987 to serve as the doorway to all services and resources useful to victims of intimate partner violence. We have since received over 900 000 calls for help.
Frequently asked questions
From 2016 to 2022, demands more than doubled from an average of 25,000 to over 58,000 in 2021-2022. Nearly 80% of calls are from victims who are experiencing a situation of intimate partner violence, but we also receive calls from loved ones, police, doctors, therapists or other workers who are concerned about a victim of conjugal violence or her children.
Address : PoBox 55, Succ. C, Montréal (Québec) H2L 4J7
Phone : 514 728-0023
Fax : 514 728-4247
Claudine Thibaudeau, Social worker
Responsable de la formation et du soutien clinique
514-728-0023 poste 225
There are many ways to get involved and support our mission!
You can join us on social networks, on Facebook and Instagram, and share our awareness and promotional tools.
You can spread the word about our services by distributing SOS promotional material in your organization, your workplace, your union, your neighbourhood, etc., via our order form.
You can make a donation to SOS or ask your friends for donations on the occasion of your birthday via the Paypal Giving fund platform.
SOS violence conjugale does not currently employ volunteers to work on the helpline. This work involves too many potential dangers and is thus performed only by remunerated workers who receive continuing training. You can still call us and we'll be happy to put you in touch with a resource that is looking for volunteers!
The workers at SOS violence conjugale have various kinds of training related to social studies and community work (social work, psychology, sociology, etc.) and are specialized in supporting victims of violence and post-traumatic stress. SOS violence conjugale is fortunate in having an extremely stable team. Many of them have been with us for over 10 years, and some, for over 25 years. In addition to their extensive training and experience, SOS Violence conjugale workers are women who are very concerned about the issues and the difficulties facing victims of conjugal violence and are committed to helping every caller. Every situation is unique and every call is important to us.
If you want to join our team, are completely (or almost) bilingual and live in the Montreal area, feel free to send us your resume at firstname.lastname@example.org.
Any complaints regarding our services can be addressed in writing to the attention of Cassandra Jeanty at the following email address : email@example.com specifying:
-The date and time of your request to SOS.
-A summary of the facts (what happened, what you were asking for, what you were told, what is a problem for you in the situation, etc.).
SOS will then have 10 business days to investigate the situation and get back to you by email, at the address provided with your complaint.